Return and Refund Policy

Spaced Art creates custom-generated artwork based on each customer's unique space and specifications. Because every piece is one-of-a-kind and produced to order, our return policy reflects this custom nature.

Eligible for Refund or Replacement

If your piece arrives damaged or defective, we will offer either a full refund or a free replacement — your choice. This includes:

Manufacturing Defects — canvas tears, severe color inconsistencies between the approved proof and final print, frame damage, or stapling errors that compromise the finished piece.

Shipping Damage — if the piece arrives visibly damaged and cannot be hung safely or displayed.

To request a refund or replacement, email support@spaced.art with photos of the damage and your order number. We'll respond within 48 hours to confirm and process your preference. Replacements typically ship within seven to ten business days.

Not Eligible for Return

Because each artwork is generated specifically for your space and approved at the time of purchase, we do not accept returns based on:

Changed mind about the artwork or style.

Color appearance differences due to room lighting, monitor calibration, or wall condition.

Size preference after receipt.

Quality Assurance

Completing checkout confirms your approval of the final design for production. We encourage you to review your piece carefully before purchasing — zoom in, check colors against your room's actual lighting, and confirm dimensions. If something looks off, regenerate before you order at no additional cost.

Shipping Costs

We cover all shipping costs for damaged or defective pieces, including the replacement.

Contact

Questions or claims: support@spaced.art